Privacy Policy

Last updated: 2025-11-04

We respect your privacy and are committed to protecting your personal data. This policy explains what information AI GI Food collects, how we use it, and the safeguards we apply while delivering our services.

1. Information We Collect

We follow the principle of data minimization and only collect information that is necessary to operate and improve AI GI Food, including:

  • Account details such as email address, name or display name, account status, and invitation information.
  • Usage records including food analysis history, daily check-in results, credit transactions, and sharing activity.
  • Purchase information such as order numbers, payment status, and the number of credits purchased.

2. How We Use Your Information

The data we collect is used solely for the purposes below:

  • Authenticating your identity, securing your account, and providing customer support.
  • Delivering product features such as GI analysis, credit rewards, daily check-ins, and sharing incentives.
  • Analyzing overall platform performance so we can improve accuracy, reliability, and user experience.
  • Sending important notices about product updates or health tips when you opt in to receive them.

3. Data Storage and Security

  • All user data is stored in controlled databases with role-based access.
  • Sensitive information—including passwords and payment references—is encrypted or tokenized.
  • We perform regular reviews of system permissions to prevent unauthorized access or disclosure.
  • If a data security incident occurs, we will inform affected users and follow applicable legal requirements.

4. Third-Party Services

We may share limited information with payment solutions or infrastructure providers (for example, Creem or Cloudflare) so that core features work correctly. These partners are required to protect data in accordance with contractual and legal obligations.

5. Your Rights

  • You can review or update your profile and credit balance from the account settings page.
  • You may request data export, account suspension, or deletion by contacting us at [email protected] or [email protected] (backup).
  • You can unsubscribe from marketing emails at any time. Essential communications (for example, payment confirmations or security alerts) will still be delivered.

6. Policy Updates

We may update this policy to reflect new features or legal requirements. When changes are significant, we will notify you via in-product messages or email. Please check this page periodically to stay informed.

7. Contact Us

If you have questions about this policy or how we handle personal information, reach us at [email protected] or [email protected] (backup).